**Refund & Cancellation Policy MEGAVERZ PVT LTD — MEGASCORES™** Last Updated: November 2025 MEGASCORES™, owned and operated by MEGAVERZ PVT LTD, offers a free-to-use sports-engagement and entertainment experience. As the platform does not involve real-money gaming, betting, paid contests, or monetary entry fees, no financial transactions are required from users to access core features. This Refund & Cancellation Policy explains the conditions under which refunds, cancellations, or reversals may apply for optional services, subscriptions, or purchases made through the platform. 1. Nature of Service MEGASCORES™ is not a financial or gaming service. The platform provides sports-related content, creator engagement, social interaction, and entertainment-driven features. Most features are free and do not require payment. Any paid offerings, if introduced in the future—such as premium content packs, creator services, digital collectibles, or subscription-based enhancements—will be fully optional and clearly disclosed before purchase. 2. Refund Eligibility Refunds may only be applicable for paid services, if any, purchased through official MEGASCORES™ interfaces. A refund may be considered in the following situations: Accidental duplicate purchase Technical failure resulting in non-delivery of a paid service Unauthorized transactions proven by the user Purchase made due to system error or incorrect billing Refunds are not issued for: Change of mind Partial use of a subscription User negligence or misuse Content that has already been consumed, downloaded, accessed, or used Third-party purchases or transactions outside MEGASCORES™ 3. Cancellation Policy If MEGASCORES™ introduces subscription-based or recurring services: Users may cancel the subscription at any time Cancellations take effect from the next billing cycle No pro-rated or mid-cycle refunds will be issued unless mandated by local law Once a digital product or service is delivered, it cannot be “returned” 4. Processing Refund Requests Users requesting a refund must contact our support team with: Registered email ID Order ID or transaction reference Description of the issue Screenshots or supporting evidence, if applicable The company may take 7–14 business days to review and respond to refund requests. Approved refunds may take 5–10 business days to reflect in the user’s bank or payment method. 5. No Cash Withdrawal MEGASCORES™ does not maintain user wallets, winnings, deposits, or balances. Since no monetary participation exists on the platform, cash withdrawal or payout requests are not applicable. 6. Policy Changes MEGAVERZ PVT LTD reserves the right to modify this Refund Policy based on changes to platform features, business requirements, or legal guidelines. Updated versions will carry a revised “Last Updated” date. 7. Contact Us For refund or cancellation queries, contact: Head Office: Paras Trade Centre, Unit 124, 1st Floor, Gwal Pahari, Gurugram – 122003 Operations Office: Arenja Corner, Unit 418, 4th Floor, Sector 17, Vashi, Navi Mumbai – 400703 ✉️ hello@megascores.in